Go to tickets.therobinsongrand.com

Call our Ticketing Call Center at 1.855.773.6283 between the hours of 10:00 am and 11:00 pm EST.

If available, our box office opens one hour prior to any public event for ticket purchasing.

At our box office and concessions, we accept Visa, Mastercard, Discover, cash, and personal checks. Online, we accept Visa, Mastercard, and Discover.

We offer Pepsi products, Wine and Beer, Popcorn, and assorted snacks and candy. Additionally, cocktail/bar service is available at specific events.

Will Call Tickets are a pick-up method that can be selected free of charge through an online or call center purchase. They have been paid for in advance and can be picked up at the Box Office which opens up one hour prior to the start of the event.

Please contact the Managing Director, Ian McAra. You can email him at imcara@therobinsongrand.com or call her at the theatre (304.624.1500). He will be happy to walk you through the process. Check out the Rental Page for more information.

Yes, please contact the theater at 304.624.1500.

Jackson Square, City Parking Lot, Hewes Avenue Parking Lot, Limited Street Parking. For more detailed information please visit our Directions & Parking Page.

Performance and movie title suggestions are best received via email to our Program Manager, Jason Young.

Please contact our Managing Director, Ian McAra for information.

We are not currently hiring but we are always looking for volunteers. Please contact our Managing Director, Ian McAra.

Yes, our fully restored and renovated theater is ADA compliant with numerous ramps, two elevators, and ample restrooms for easy accessibility. The main floor and the 4th floor balcony offer wheelchair access into the performance hall. Please contact the theatre for any additional questions: 304-624-1500.

We have two family restrooms in our facility. One is on the 3rd-floor balcony lobby which can be reached by elevator and the other is directly connected to our historic ballroom on the second floor. For more information, please contact the theatre.

There are wheelchair reserved spots marked by a wheelchair sign on our seat maps on the main floor and the top balcony. For patrons with limited mobility, we suggest seating in the rear boxes on the main floor, row M or any aisle seat on the main floor. For specific questions, please contact the theatre at: 304-624-1500.

No, the marquee is only available for events and performances, unless you are a rental client. If you are a rental client, the marquee design and feature is included in the cost of the rental. For example, we offer a Photography Rental option. For more information, visit our Rental Page.