Question 1

Where can I buy official tickets to Robinson Grand shows?

Accepted Answer

Official tickets are available only through tickets.therobinsongrand.com, by phone at (855) 773-6283, or at the Robinson Grand box office.

Question 2

Can I buy Robinson Grand show tickets online?

Accepted Answer

Yes! The only official source for purchasing tickets online for Robinson Grand events is: tickets.therobinsongrand.com. Avoid unofficial and unauthorized ticket resellers like SeatGeek, TicketSmarter, Event Tickets Center, ConcertFix, Vivid Seats, and TickPick.

Question 3

Can I buy Robinson Grand show tickets in person?

Accepted Answer

Yes, our box office opens one hour before any public event for ticket purchases.

Question 4

Can I buy Robinson Grand show tickets by phone?

Accepted Answer

Yes, you can call our Ticketing Call Center at (855) 773-6283 between the hours of 10:00 am and 11:00 pm EST.

Question 5

What are "Will Call" tickets and how do I get them?

Accepted Answer

Will Call tickets are a method for receiving tickets that can be selected during an online or call center purchase. Will Call tickets are picked up from the Robinson Grand box office starting one hour prior to the start time of the event. At the box office window, you will be asked for your name. Be prepared to show a photo ID if requested. If you did not personally purchase the tickets, please provide the name of the person who purchased the tickets, as that is most often the name under which will call tickets are reserved.

Question 6

Why are tickets more expensive on other sites?

Accepted Answer

Ticket resale sites set their own prices, which are often well above face value and include additional fees.

Question 7

Is there free parking available at the Robinson Grand?

Accepted Answer

Yes, free parking is available for most public events during evenings and weekends. Convenient options include the Clarksburg Baptist Church lot (across the street), Christ Episcopal Church lot (near Traders Ave), and a city-owned lot behind the Robinson Grand. Additional free parking is available at Jackson Square and Hewes Avenue Parking Garage after 5 PM and on weekends. For detailed maps, visit our Directions & Parking page.

Question 8

What's the parking map for Robinson Grand Performing Arts Center?

Accepted Answer

You can view a map of designated parking on our website at therobinsongrand.com/directions-parking.

Question 9

Does Robinson Grand Performing Arts Center have parking passes?

Accepted Answer

No, parking around the Robinson Grand Performing Arts Center is FREE. Do not trust websites like SeatGeek who suggest that official paid parking passes are available for our venue.

Question 10

How much is parking at Robinson Grand Performing Arts Center?

Accepted Answer

Parking around the Robinson Grand Performing Arts Center is FREE at nearby designated lots and on-street parking.

Question 11

Can I buy parking tickets for Robinson Grand Performing Arts Center?

Accepted Answer

No, parking around the Robinson Grand at designated lots is FREE. Do not trust websites like SeatGeek who suggest that official prepaid parking tickets are available for our venue.

Question 12

Is the Robinson Grand Performing Arts Center ADA accessible?

Accepted Answer

Yes, the Robinson Grand Performing Arts Center is fully ADA accessible. We provide ramps, elevators, and accessible restrooms for your convenience. Wheelchair access is available on the main floor and 4th-floor balcony. For further assistance, call us at 304-624-1500.

Question 13

Is there accessible seating available at the Robinson Grand?

Accepted Answer

Yes, we have wheelchair reserved spots on the main floor and top balcony. For limited mobility, we recommend rear boxes on the main floor, row M, or any aisle seat. For more info, call us at 304-624-1500.

Question 14

What methods of payment do you accept?

Accepted Answer

At our box office and concessions, we accept Visa, Mastercard, Discover, cash, and personal checks. Online, we accept Visa, Mastercard, and Discover.

Question 15

What can you find at the Robinson Grand concession stand?

Accepted Answer

At our concession stand, you'll find Pepsi products, wine, beer, popcorn, and a variety of snacks and candy. For select events, we also offer cocktail and bar service.

Question 16

How can you book a room for your event?

Accepted Answer

To book a room for your event, contact our Managing Director, Ian McAra, at imcara@therobinsongrand.com or call 304.624.1500. Visit our Rental Page for more details.

Question 17

Do you have a Lost & Found?

Accepted Answer

Yes, please contact the theater at 304.624.1500.

Question 18

Do you have a family restroom?

Accepted Answer

We have two family restrooms in our facility. One is on the 3rd-floor balcony lobby which can be reached by elevator and the other is directly connected to our historic ballroom on the second floor. For more information, please contact the theatre.

Question 19

Can I rent the Marquee?

Accepted Answer

No, the marquee is only available for events and performances, unless you are a rental client. If you are a rental client, the marquee design and feature is included in the cost of the rental. For more information, visit our Rental Page.

Robinson Grand Performing Arts Center

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